Shipping Policy

Thank you for visiting and shopping at Chinook Arch Meadery . Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, or a weather issue, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

During periods of extreme heat or cold we may delay your shipment to ensure the contents are not in danger of overheating or freezing.

 Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur during extreme hot or cold weather and during the Christmas season.

Shipment to P.O. boxes or APO/FPO addresses 

 Chinook Arch Meadery ships to addresses within Canada and the continental t U.S.  addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

 Chinook Arch Meadery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Chinook Arch Meadery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. Photos of the damaged package and goods are helpful.

International Shipping Policy

We currently do not ship outside Canada and the U.S.

  Returns Policy

Our Return Policy provides detailed information about options and procedures for returning your order. See our Customer Care section for details.